Note: This feature may not be enabled for your school. If you are unsure, please contact support.
Parents who are listed as a priority 1 contact can invite additional users such as a partner, grandparent, carer, or other family member to the app. They can do this via the Additional Contacts section of the Profile tab.
Once a parent does this, you will be able to see the request appear in the Requests section in the top-right hand side of the portal. It flashes to show you that there is a new item to review. Click to view your requests, you’ll see a list of any outstanding requests plus a list of all the approved requests too.
Each user request must be approved or declined by the school before the user will have access to the app. When you approve a contact, the record is saved so you have an audit trail. The parent who requested the contact will receive a notification to confirm the status and the new user will be added to the portal and automatically sent an invitation.
Before approval, you may wish to directly message or speak to the parent to confirm they have requested this.