Once you have updated your app with all the latest information, it is time to launch to parents by sending each one an invitation. This message, sent via SMS or Email, prompts the user to create an account and log into the app. Click into the Users section on the left-hand side, you will notice that all your users will show as red and inactive.
To send your invitations, you can click the Invite All Inactive Users button in the top-right corner. Alternatively, you can select your users in bulk or individually and click the Group Actions drop-down list and choose Invite.
You will be presented with two options, System Determined and Send as SMS. System determined will automatically send the invitation via e-mail if an e-mail address is present or via SMS if an e-mail address is not present. The Send as SMS function will send all invitations via SMS regardless of if an e-mail address is present.
Once you press invite, it may take a couple minutes to send, depending on the number of students. Once completed, you will get a success message and all user statuses will now show as orange and invited. When the user has accepted the invite, their status will show as green and active. You can see the last time an invite was sent or the last time a user was active under the Last Invite/Activity column.
Typically, schools have a much higher activation rate if the invitation is sent via SMS. To check your credit balance or top-up, visit the SMS Balance section of your Dashboard.